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Zest AI’s approach to diversity, equity, and inclusion

Last updated May 2024

Zest AI is a tech company on a mission to broaden access to equitable lending. Since 2009, we've worked with financial institutions to provide AI-driven credit solutions to their borrowers. Today we work with all types of lenders as a catalyst for economic equity by helping them leverage AI's potential for good across their lending platforms.

Why Zest AI updated our mission statement 

The lack of access to consistent, fair, and timely credit is one of the U.S.'s most under-discussed issues. Inequitable credit access shapes the core foundation of the nation into one that benefits the privileged to the detriment of the marginalized; however, the technology to solve bias in the financial system exists and works today. 

Zest AI is broadening access to equitable lending through the use of smart, inclusive, and efficient AI technology. The company’s product offerings serve as an intelligence layer to financial services providers, including national banks, credit unions, and speciality lenders, throughout their lending lifecycle.

We strive to build and celebrate a more diverse and inclusive workforce. It is fundamental to our success to foster an environment where every Zesty from any background, identity, or circumstance can succeed. We actively choose to create a safe environment where Zestys can show up authentically to do their best work.

We believe that AI can be a powerful force for good when used right. When technology is built with the purpose of being more ethical and more responsible, humanity is able to use it as a tool to do good in the world. Zest AI’s focus is being the catalyst for economic equity by leveraging AI's potential for good.

Our goal of broadening access to equitable lending is deeply rooted in Diversity, Equity, and Inclusion, and our success as a company hinges upon our success to prioritize those values internally and externally. 

Our commitments:

External activities
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To promote equitable, consistent lending decisions through our products and services
- To build and actively promote sponsorships, donations, and volunteer efforts through our Zest Cares initiative

Internal activities
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To continue to build a team that is a reflection of those we serve and a leading example of diversity and inclusion in the industry
- To enable career development for our employees in areas of their choosing
- To pursue ongoing education on topics related to diversity, equity, and inclusion
- To promote and support Employee Resource Groups (ERGs) for our employees

Our diversity metrics:

No existing gender pay equity issues across comparable roles

Gender metrics:
Employees (women) - 41 percent
Executives - 28 percent
Board - 20 percent

Race & ethnicity metrics:
Employees - 50 percent
Executives - 57 percent
Board - 40 percent