“Zest AI’s underwriting technology is a game changer for financial institutions. The ability to serve more members, make consistent decisions, and manage risk has been incredibly beneficial to our credit union. With an auto-decisioning rate of 70-83%, we’re able to serve more members and have a bigger impact on our community. We all want to lend deeper, and AI and machine learning technology gives us the ability to do that while remaining consistent and efficient in our lending decisions.”

“Zest AI’s inclusive technology factors in who you’re lending money to and how deep you’re lending. They can show us how we’re lending to older people, women, and minorities. That is very important to me, as the COO, to make sure we’re being diverse and equitable in how we expand access to affordable credit in our communities.”

“When we rolled out our first product with Zest AI, it was evident from the start that the team wanted to help us help our members. We’re already saying yes to many of the right borrowers, and with both Zest’s technology and guidance from the Customer Success team, we can now say yes automatically. As we continue to see results with Zest, we’re confident we can remove more overlays and guardrails to streamline our processes, create more efficiency, and ultimately save resources.”