Case Studies

More Automated Approvals with HawaiiUSA

Zest AI Resources


HawaiiUSA is the largest credit union in Hawaii serving 134,000 members and, for the last four years, they have appeared on Forbes’ list of Best-In-State credit unions. Its employees are committed to providing “Life matters” moments and financial education to its members, staff, and community.

They wanted to better serve their members in the middle credit tiers and partnered with Zest’s AI-automated underwriting technology that gives a more complete and accurate picture of a borrower. With their custom model incorporating hundreds of variables, HawaiiUSA approved more members instantly with no added risk. Download the case study to learn more.