Case Studies

Increasing Instant Approvals with Suncoast

Zest AI Resources

Suncoast is the largest credit union headquartered in Florida, and one of the top ten in both members and assets in the US, but proudly continues to provide a simplified financial experience with a personal touch. Suncoast traces its roots back to its founding by educators in 1934 and ever since has been dedicated to making life easier for its members in any way it can.

Suncoast wanted a more robust lending model that could approve more members across the credit spectrum and produce faster decisions. It wanted to expand thin-file approvals without adding risk to the portfolio. It also wanted to be sure any new model or scoring integrated seamlessly with its existing IT. It also needed a partner that would be there every step of the way with its AI lending implementation.

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