Application Review in LuLu: Plain-Language Answers for Every Zest AI Score

A Zest AI score carries a lot of reasoning behind it, and getting at that reasoning used to mean pulling in a Zest AI team member. Application Review changes that.

Built into LuLu, Application Review lets your lending and underwriting teams ask about any scored application in plain language and get a clear answer back: what's driving the score, how it compares to the bureau score, and what to know before deciding. No digging through reports or waiting on a callback.

It's especially useful when a Zest AI score and a bureau score like FICO tell different stories. Application Review walks through what's behind that difference, so your team can move forward with confidence instead of defaulting to manual review.

Application Review is included with Credit Underwriting at no additional cost. To take a tour or get it turned on for your team, reach out.