Case Studies

Truliant, shining brightly for members with the power of AI

Zest AI Resources

Truliant Federal Credit Union chose Zest AI to increase their efficiency and provide fast, fair answers for their members. Thanks to the Zest AI team's technology and expertise, Truliant has been able to increase their instant approvals and automation 2-3x across their portfolio, and lend more effectively across their diverse communities while still cutting delinquencies.

Listen to Anderson Langford, Chief Operations Officer, and Jackson Braswell, Director of Credit Administration and Collections talk about their experience increasing approvals, automation, inclusivity, and member experience with Zest AI’s technology. Check out the case study below for an in-depth look at Truliant FCU's journey with Zest, including their CDFI-funded initiatives to serve underbanked communities.