Case Studies

Exceptional, 24/7 service with AI-automated underwriting

Zest AI Resources

AI-automated underwriting helps credit unions access fast, accurate decisions for their members. For underwriters, this means more time to focus on those members who truly need support, and access to insights that can safely broaden access to credit.  

Listen to Forrest Bowman, Business Operations & Underwriting Assistant Manager, discuss how Commonwealth Credit Union's underwriting team uses Zest AI's technology to provide efficient and accurate decisions for their members—at any time of day, any day of the week. For Commonwealth's results with automation, reducing delinquencies, and more, check out the case study below.