Case Studies

Using AI To Spot More Good Borrowers With Coastal Credit Union

Coastal Credit Union was founded in 1967 and is now one of the largest and fastest-growing financial institutions in North Carolina, committed to providing financial opportunities to the hardworking families in its area. Coastal set out a five-year strategic plan to reinvent the future of its lending with speed, efficiency and more approvals. That will require the ability to find good borrowers further down the credit spectrum without adding risk or impacting member experience. Read the case study to find out how Zest software checked all the boxes.